1. ORDERS & DELIVERY

• All orders placed through this web site are subject to confirmation and acceptance by Hillsong Music Australia.

• Hillsong Music Australia may vary prices in the event of price changes or mistakes made by suppliers on reasonable prior notice to you. If Hillsong Music Australia requests payment for increased prices, you may cancel the order by giving notice to Hillsong Music Australia, which must be received within seven days of the announcement of the increase.

• At order confirmation, all aspects of the the delivery, currency and payment arrangements are finalised and cannot be changed. Please check order details carefully prior to confirmation.

• Hillsong Music Australia or its agent will deliver the goods you order to the address you specify in your order, within the agreed time frame, subject to their availability. Where the goods are not available you will be notified of this by Hillsong Music Australia as soon as possible. Anyone at the delivery address who receives the goods will be presumed by Hillsong Music Australia to be authorised to receive the goods.

• Once the goods are delivered to you, you will own them and it is your responsibility if they are lost or damaged.

• Hillsong Music Australia reserves the right to restrict sales to retail quantities when supplying resellers and distributors.

2. SHIPPING AND POSTAGE RATES

Hillsong Music Australia is not responsible for delivery of orders if the delivery address supplied has been entered incorrectly or is the incorrect address. If you have changed address since placing your order, please notify Hillsong Music Australia by phone on +612 8853 5300 immediately. Additional freight and other charges for resent orders may apply

• Postage is calculated based on weight, shipping destination, and packaging costs.

• Customers can choose from either Standard shipping or Express shipping.

• Standard Shipping

  • International, standard shipping can take between 21-28 days to USA/UK, other international destinations may take longer. However delays can be experienced due to customs and or other variables, which is beyond Hillsong Music's ability to determine

  • Within Australia, shipping can take anywhere between 3 to 5 days once an order has left our warehouse.

• Express Shipping

  • International express shipping is a five-business-day shipping method from the time the order leaves our warehouse. Express shipments can not be sent to PO Box addresses.

  • Australian express shipping is usually next day delivery; however, for some remote parts of Australia the delivery time can take up to two days.

  • Express shipping cannot go to a P.O. Box, delivery must be made to a physical mail address (street name and number).

  • Express shipping cannot be offered for orders more than 4.0 kilograms.

• Minimum shipping for Australian destinations:

  • Standard Post (up to 0.50kg) is $6.00 (AUD)

  • Express Post (up to 0.50kg) is $10.00 (AUD)

• Minimum shipping for overseas destinations:

  • Standard Post (up to 0.25kg) is $9.00 (AUD)

  • Express Post (up to 0.25kg) is $26.00 (AUD)

3. DIGITAL MEDIA DOWNLOADS

• For sheet music, your purchase grants you the following rights:

1. Make ONE copy of the sheet music solely for back-up purposes.

2. Print ONE copy of the sheet music for your personal purposes (performances, worship services, personal study, musical teaching, etc).

• For media files (i.e. music, video or data files), your purchase grants you the following rights:

1. To have ONE copy of the media file stored on a single hard drive for the purpose of back-up.

2. Reproduce the media file in ONE other format for personal use (i.e portable media device, CD or MD).

• However the following rights have NOT been granted to you:

1. Reproduce further copies of the sheet music or media file in whole or in part.

2. Translate, enhance, modify, alter or adapt the sheet music and/or media file in any way or for any purpose.

3. Cause or permit any third party to translate, enhance, modify, alter or adapt the sheet music and/or media file in any way or for any purpose.

4. Sub-license, lease, lend, sell, rent, distribute or grant others any rights, or provide copies of the sheet music and/or media file to others.

• Reproductions of the sheet music can be made for the purpose of church worship only with an existing CCLI licence. For further information contact CCLI: www.ccli.com.

• For further information about copyright please click here.

4. RETURNS & REFUNDS

• Downloadable items will not be refunded, unless the file is considered defective

• Hillsong Music will replace any defective product if returned within 10 days from receiving the product. In the case of an incorrect item being shipped, please contact us before you return the item.

• If you wish to cancel or change your order you will need to call Hillsong Music Australia on +612 8853 5300 as soon as possible.

5. PRICES & PAYMENT

• For each online order, you must pay:

  • the applicable price for the relevant goods confirmed by Hillsong Music Australia; and

  • the delivery and handling fee specified on the web site at that time.

• Your order and credit card details are safe and secure. All personal and credit card information provided to Hillsong Music Australia is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet.

• We can only accept payments using the methods stated in the shopping cart section of this web site.

• We are unable to accept COD charges.

• Payment must be cleared before the goods are dispatched.

• Prices and range on this web site may vary from Hillsong Music Australia Resource Centres.

6. YOUR ACCOUNT

• You agree to take responsibility for the safekeeping of your user name and password. You are liable if your user name or password is used by an unauthorised person. You agree to release and indemnify Hillsong Music Australia in connection with any use (whether authorised or unauthorised) of your user name or password. Hillsong Music Australia may suspend or cancel your account at any time without prior notice.

7. PICTURES

• Hillsong Music Australia aims to include up-to-date pictures of all of the resources on this web site. However, the picture of the resources may differ from the actual resources. We recommend you read the resource description carefully before finalising your order.

8. PRIVACY

• Hillsong Music Australia will comply with Hillsong Music Australia's Privacy Statement. Hillsong Music Australia will not reveal your personal information to external organisations except for the purposes of fulfilling your order. For more information on Hillsong Music Australia's privacy policy, please refer to the Privacy Statement.

9. LIABILITY

• Any liability of Hillsong Music Australia in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Hillsong Music Australia be limited to:

  • in relation to goods, the replacement of the goods or the supply of equivalent goods; and

  • in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

10. CHANGES TO TERMS

• Each order is governed by the terms and conditions current when the order is placed. Hillsong Music Australia may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order.

11. APPLICABLE LAW

• All purchases under this web site and these terms and conditions are subject to the laws of New South Wales, Australia.